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Note: All delivery timeframes start from the day after you place your order, unless otherwise specified.
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Start a return request and tell us about your item. We'll provide a return authorization and detailed instructions.
Pack your item in its original condition with all tags attached. Use our label or your preferred carrier.
Once we receive and inspect your return, we'll process your refund within 5-10 business days.
No! We ship all orders DDP (Delivery Duty Paid). All VAT and customs duties are included in your order total, so there are no surprise fees — even for orders over €150.
IOSS is an electronic portal for handling VAT on EU imports. What this means for you: We include VAT in all prices and handle customs. Your orders ship DDP, so you pay nothing extra on arrival.
You'll receive confirmation emails when your order ships. Gift card purchases don't count towards free delivery. We cannot deliver to military addresses in EU countries. Problems? Contact us.
Promo code - 5% Off your First Order
Elevate your beverages and desserts with the versatile classic flavour of Sweetbird Vanilla Syrup. This high-quality syrup is perfect for adding a dash of sophistication to both hot and cold drinks, as well as complementing various culinary creations. Made in Bristol using locally-sourced British sugar, this syrup is a fantastic starting point for anyone exploring flavoured syrups.
Key Features & BenefitsUse this syrup to flavour or complement a wide array of food and drinks. It is recommended for adding depth to coffee, hot chocolate, and frappés, or for use in cocktails, milkshakes, and drizzled over ice cream and desserts. Suitable for use across breakfast, lunch, dinner, and parties.
Discover the depth of flavour this classic vanilla syrup brings to your favourite recipes, whether you are crafting traditional flavoured coffees or experimenting with vegan-friendly milkshakes.
Keep your cool with a refreshing Sweetbird Lemonade – add a splash of Rose to mix for a delicious twist on a classic.
We’re hitting this summer with true showstoppers! Refreshing Sweetbird iced teas, fruity frappés and more!
It was about time we brought out a few quintessentially British drinks just in time to celebrate the Queen’s Platinum Jubilee.
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